Okay, so I finally decided to close my Macy’s credit card. It wasn’t a spur-of-the-moment thing. I’d been thinking about it for a while, and here’s how the whole process went down.
Figuring Out How to Close It
First, I needed to figure out how to actually close the card. I wasn’t sure if I could do it online, over the phone, or if I had to go into a store. I don’t often visit stores.
Then I remembered that there is usually have contact information on the back of credit cards.
Calling Customer Service
I dialed the number on the back of my Macy’s * what felt like forever, I finally got connected to a real person.
I told the representative, “I want to close my Macy’s credit card account, please.” I kept it simple and direct.
Confirming My Identity and Account Details
- Of course, they needed to verify my identity,so I give them my related informations.
- They also confirmed my account balance, which I already knew was zero. I always pay off my cards in full each month.
Listening to the Retention Offers
Then came the part I expected: the retention offers. The representative started listing reasons why I should keep the card. It include some discount and some points.
I politely declined all the offers. I just said, “No, thank you, I appreciate the offers, but I’ve made up my mind. I want to close the account.” I had to repeat this a couple of times, but I stayed firm.
Getting Confirmation
Finally, the representative confirmed that my account would be closed. She gave me a confirmation number, which I jotted down just in case. She said I’d receive a final statement in the mail showing a zero balance and the account closure.
Waiting for the Final Statement
Now, I’m just waiting for that final statement. It’s kind of a relief to have one less credit card to worry about.
That’s all.I finally closed this credit card.
