How Does the Saks Exchange Policy Work The Ultimate Guide

by Alice Browne

So, I had to deal with this Saks exchange policy the other day. What a journey! I started off all excited about this new jacket I’d ordered. It was from Saks, so I was expecting top-notch stuff. The delivery guy finally showed up, and I ripped that package open like a kid at Christmas.

How Does the Saks Exchange Policy Work The Ultimate Guide

But here’s where the trouble began. The jacket, while looking awesome, was just too tight. I’m talking can’t-breathe tight. No way was I going to be able to wear it comfortably.

I jumped onto the Saks website, looking for how to do an exchange. It took some digging around, I won’t lie, but I eventually found their policy. They say you can return or exchange within 30 days, but there are a few catches. Like, the item’s gotta be in its original condition with tags and all that jazz.

  • Frist, Checked the tag, and check for damage.
  • Then, I went to the website and fill the return form.
  • The last step, packed it up, and printed the return label.

Luckily, my jacket was all good on that front. I hadn’t even taken the tags off yet. Phew! Then began the process of actually doing the exchange. Filled out their online form, which, I gotta say, was a bit of a pain. They ask for, like, a million details. But I pushed through.

Next, I had to repackage the jacket. Finding a box the right size was a whole other adventure. Finally found one, slapped the return label on it, and off to the post office I went. Dropped it off, got my receipt, and that was that. Or so I thought.

Then came the waiting game. I was checking my email like a hawk for any updates. Finally, after what felt like forever, I got a notification that my new jacket, in the right size this time, was on its way. It arrived a few days later, and guess what? It fit perfectly!

How Does the Saks Exchange Policy Work The Ultimate Guide

Happy ending

All in all, it was a bit of a hassle, but I got there in the end. And the jacket really is great, so I guess it was worth it. Just be prepared for a bit of back-and-forth if you ever need to do an exchange with Saks.

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