So, I’d been meaning to sort out a few bits and pieces of jewelry that were just sitting in a drawer. You know how it is, things you inherit or pieces that lose a clasp, and you always think, “I’ll get around to that.” Well, I finally decided to actually do something about it.
I asked around a bit, because I didn’t want to go to just any old place. I wanted somewhere that felt trustworthy, especially with some items that had sentimental value. A colleague mentioned Fiebig Jewelers. I hadn’t heard of them before, to be honest. My colleague said they’d been around for a while and weren’t one of those huge, impersonal chains. That sounded pretty good to me, so I thought, okay, let’s give them a look.
Making the Visit
I gathered up my little collection – a necklace with a broken catch, a ring that needed resizing, and an old brooch I was curious about. I found their address, which wasn’t in a massive shopping mall, more like a local high street kind of spot. When I went, it was a weekday morning, so it wasn’t too busy, which was nice.
Walking in, the place had a classic feel. Not overly modern or flashy, but very clean and welcoming. You could tell it was a place where they actually did work, not just sell things off a shelf. There were display cases, of course, with some really beautiful items, but it also had that atmosphere of a workshop, if you know what I mean. I spent a few moments just looking around, getting a feel for the place.
The Consultation Part
A very pleasant lady came up to me after a minute or so. She didn’t rush me, just smiled and asked if I needed assistance. I explained why I was there and showed her the pieces I’d brought. For each item, she listened carefully to what I wanted or what the issue was.
With the necklace, she looked at the broken clasp right away. She told me it was a straightforward fix and explained what she’d do. For the ring, she got out this sizer thing and we figured out the correct size. She mentioned the type of metal and how the resizing would work, so I felt pretty informed. Then came the brooch. I really didn’t know much about it, just that it was my grandmother’s. She examined it quite carefully, using one of those little magnifying glasses they wear.
- She identified the stones for me (nothing super valuable, but nice to know!).
- She pointed out some of the craftsmanship details.
- She gave me an idea of its age, which was fascinating.
She wasn’t trying to push me to sell it or anything like that, just genuinely sharing her knowledge. For the repairs, she gave me clear quotes and an estimated time for when they’d be ready. It all felt very transparent, no hidden stuff.
What I Took Away From It
I decided to leave the necklace and ring for repair. I got a little ticket for them, and she said they’d call. Sure enough, about a week later, I got the call. When I went to pick them up, they were perfect. The necklace clasp was strong, and the ring fit like a dream. They even gave them a bit of a clean, so they looked brighter.
The main thing I wanted to share about my trip to Fiebig Jewelers wasn’t just that the repairs were good. It was more about the whole experience. It felt like dealing with actual craftspeople who respected the items and the customers. There was no pressure, just helpful advice and good service. It’s getting harder to find places like that, I reckon. You go into some shops, and you feel like you’re just another sale, or they’re trying to upsell you constantly.
Here, it felt more personal. Like they were genuinely interested in helping me with what I needed. I didn’t buy any new jewelry that day, apart from paying for the repairs, but I definitely left with a good impression. If I ever do need to buy a special piece, or if another family heirloom needs some attention, I know where I’ll be heading. It’s good to know there are still businesses out there that operate with that kind of care and integrity. That’s my little story about it, anyway. Just thought it was worth sharing for anyone looking for a decent, honest jeweler.
