No Publicity is Bad Publicity Explained: Why Controversy Can Be Your Hot Topic

by Afra Jennings

How My Catastrophic App Launch Actually Saved My Business

So last month I was sweating bullets over my new language-learning app “LinguaRant”. Worked on it for a year straight. Coded all damn night. Missed birthdays. Coffee became my blood type. Was convinced it’d flop hard.

Release day comes. My hands shook pressing that “Launch” button. Heart practically beating through my shirt. Refreshed the download page every five seconds like an insane person.

First review pops up:

  • “More bugs than my uncle’s bait shop”
  • “Crashes when I say ‘hello’? Seriously??”
  • “Voice recognition thinks my French is Swahili”

My stomach dropped to the floor. Felt like getting punched. Partner looked ready to strangle me. Shouted “We’re dead! Buried!”

But then… weird thing happened. Downloads KEPT CLIMBING. 100…500…2000?? Checked analytics – people were sharing those savage reviews everywhere. Like, mocking us became a meme. One dude even made TikTok skits about our buggy French module.

So I leaned ALL THE WAY IN. Did the dumbest thing possible:

  1. Posted ALL brutal reviews on our official page with 🫠 emojis
  2. Streamed LIVE fixing the worst bugs while reading insults
  3. Renamed the crash report button to “Tell Me How Much I Suck”

Total dumpster fire, right? WRONG. Engagement exploded. Downloads TRIPLED in 48 hours. Tech blogs wrote “That App That’s Proud to Be Trash” features. Support inbox flooded with people ACTUALLY suggesting fixes politely once they saw we weren’t hiding.

Kicker? Our “Swahili Mode” bug became a legit feature. People started using it purposely for laughs. Added it as an Easter egg. Now 30% of reviews mention it. Even hired the TikTok troll as community manager. Wild.

Moral? Let people roast you. Lean into the mess. Sometimes disaster is just free marketing wearing ugly pants. Still fixing bugs though… 🐛

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