Okay, so yesterday I was trying to figure out the holiday hours for Saks, right? Needed to pick up a gift, and you know how crazy it gets around the holidays. Here’s what I did.

First off, I hit up their website. Obvious, right? I went straight to the Saks Fifth Avenue site and started digging around. Looked for anything that said “holiday hours,” “store hours,” or anything like that. Usually, they have a little banner or something, but no luck at first.
Then I tried their store locator. I figured maybe the hours varied by location. I punched in my zip code, and it pulled up the Saks nearest to me. Finally! There was a link to “store details.” Clicked that sucker.
The store details page had the regular hours, but still nothing specific about the holidays. Annoying. But then I saw a little section for “special events” or “upcoming events,” something like that. Sometimes they hide holiday hours there, thinking it’s a “special event.” Clever, huh?
Nada. So, I said screw it and Googled “saks holiday hours [my city].” That’s when things got a little easier. A couple of those janky retail hours websites popped up. You know, the ones that are usually kinda sketchy? I clicked on a few, but they seemed outdated or just plain wrong.
Finally, I remembered their customer service line. Why didn’t I think of that before? I dialed the number, went through the whole automated menu thing (press 1 for this, press 2 for that… ugh), and eventually got a real person on the phone.
Asked her straight up: “What are your holiday hours for the Saks on [street name]?” She put me on hold for like, two minutes, but then she came back with the info. Turns out they were extending their hours on certain days leading up to Christmas. Boom!
I scribbled down the times and thanked her profusely. Saved myself a trip and a whole lotta holiday shopping frustration.
So, the moral of the story? Don’t always trust the website. Call ‘em up! Sometimes, the old-fashioned way is the best way.
Oh, and one more thing: I also checked their social media. Places like Instagram and Facebook sometimes post about holiday hours, but they didn’t this time around. Still, worth a shot in the future.
That’s how I tackled the saks holiday hours hunt. Hope this helps someone out there!